Fertility Home Care

Privacy Policy

Last updated 4/30/2020

Your privacy is important to Fertility Home Care, LLC and we are committed to adhering to federal and state privacy laws and industry guidelines for using personal information collected from our website in order to protect you and your identity. To better protect your privacy, we provide you with this “Privacy Policy” so that you will understand our commitment to our patients, our patient’s data, and your privacy. This Privacy Policy describes the information we may collect about you during the application process and services provided; how we use your information; how we protect it; and what choices you have on how that information is used.

MODIFICATIONS AND UPDATES

Fertility Home Care reserves the right to modify or update this Privacy Policy. When we do, we will also revise the “last updated” date at the top of the Privacy Policy. We encourage you to review this Privacy Notice periodically to stay informed about how we are helping to protect the personal information we collect.

INFORMATION COLLECTION & USE

Collection of your personal information

To apply for our services, we require certain information, including but not limited to your first name, last name, date of birth, email address, allergies, and phone number. We will also require information related to your treatment, such as medications needed for administration, type of procedure planned, and physician details.

Other personal information, questions, documents, etc may also be collected via email, phone, or text message.

As is true of most websites, we gather certain information automatically and store it in log files. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. While not all of the information is personally identifiable, it may be associated with personal information that authorized users provide to us through our website. This information is held by our website host and will not be available or shared with Fertility Home Care.

Information collected

Only authorized users can access and use our application form data. The information is transmitted to our encrypted, secure server for storage.

Promotional information

Fertility Home Care may also periodically send you promotional emails about new products and services. Any marketing communications sent will have an automatic opt-out link at the bottom of each communication. You may elect to be removed from any future communications by selecting and confirming this link or by contacting Fertility Home Care at support@fertilityhc.com

PROTECTION OF INFORMATION

Information sharing

Fertility Home Care will not sell, trade, rent, or voluntarily provide to others any personally identifiable information collected during the application process or services. We will share the information provided to only the staff members involved with your treatment. We may disclose or share your personal or medical information, if reasonably needed, to other medical professionals, such as EMTs or doctors. We may also disclose such personally identifiable information that is required to be disclosed by law or by an appropriate law enforcement or governmental authority.

Information security and HIPAA security and privacy

A significant amount of the patient data maintained within our databases is personal health information (PHI) that is subject to the Health Information Portability and Accountability Act of 1996, as amended, and its implementing regulations, including the Privacy and Security regulations (collectively, the “HIPAA Regulations”). Fertility Home Care maintains consent agreements with our customers before services are rendered, which specifies our responsibilities and obligations to protect PHI and comply with HIPAA Regulations.

Fertility Home Care has implemented Information Security and Privacy Policies from unauthorized access, improper use, alteration, unlawful or accidental destruction and loss. All our employees receive security and privacy training and are bound by confidentiality obligations regarding the use of personal or medical information and may be subject to discipline including termination and criminal prosecution for failure to meet these obligations.

Information storage

Customer account information and PHI may be copied, stored, and retained on our database servers or as part of our normal backup processes. Information is retained and never deleted. Database servers and backup information is subject to physical, electronic, and managerial security measures and access is restricted to authorized personnel only.

UPDATE YOUR PERSONAL INFORMATION

Update or removal of personal information

Although the personal information we collect for user accounts through our application form is limited and voluntary, you are responsible for providing Fertility Home Care with accurate and complete information, and for contacting Fertility Home Care if correction of the information is required. We will reach out to verify your information is correct prior to any services rendered.